Terms and Conditions
Last Updated: 2/1/2026
Please read these Terms and Conditions (“Terms”) carefully before using this website.
Non-Discrimination Policy
Dysphagia Cafe does not discriminate against individuals based on their race,
color, ethnicity, religion, sex, national origin, age, disability, or genetic
information.
Ownership and Acceptance of Terms
This website and all related content are owned and operated by JW6 Education, LLC, d/b/a Dysphagia Cafe(“Company,” “we,” “us”). By accessing or using this website and its content, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately. We reserve the right to update these Terms at any time without notice.
Eligibility
By using this website, you confirm that you are at least 18 years of age. Use by individuals under 18 is unauthorized.
Intellectual Property
All content on this website—including text, graphics, videos, materials, downloads, and educational resources—is the exclusive property of JW6 Education, LLC unless otherwise noted and is protected under U.S. intellectual property laws. You are granted a limited, non-transferable, revocable license to access and use the content for personal, non-commercial educational purposes only. You may not
copy, reproduce, distribute, modify, sell, or exploit any content without prior written
permission. All rights not expressly granted are reserved.
User Submissions
By submitting comments, materials, or other content through the website, you represent that you own the rights to such content and grant us a perpetual, royalty-free license to use, display, and distribute it as part of our educational offerings. We are not obligated to use any submitted content.
Requests for Permission
Requests to use content beyond personal educational use must be submitted in writing via our contact form or by email. Unauthorized use may result in immediate termination of access and legal action.
Educational and Medical Disclaimer
All content provided is for educational and informational purposes only and is not intended as medical, legal, financial, or professional advice. Dysphagia Cafe does not provide diagnosis, treatment, or clinical decision-making services. Users are responsible for applying information within their professional scope of practice and in accordance with applicable laws and licensure requirements.
Assumption of Risk
You acknowledge that use of this website and its content is at your own risk. No guarantees are made regarding outcomes, results, or professional success.
No Warranties
This website and its content are provided “as is” without warranties of any kind, express or implied. We do not guarantee uninterrupted access, error-free content, or accuracy of information.
Limitation of Liability
To the fullest extent permitted by law, JW6 Education, LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of this website or its content.
Third-Party Links
This website may include links to third-party websites for convenience. We do not endorse or assume responsibility for third-party content, policies, or practices.
User Conduct
You agree not to use the website in any unlawful, harmful, or disruptive manner, including but not limited to infringement of intellectual property, transmission of malicious software, or fraudulent activity.
Online Purchases
Purchases made through the website are subject to additional terms, including refund and cancellation policies. You are responsible for providing accurate payment information and for all charges incurred.
Termination
We reserve the right to suspend or terminate access to the website or content at any time, without notice, for violation of these Terms. All intellectual property protections and limitations of liability survive termination.
Accommodations
We strive to host inclusive and accessible events. To request accommodations or inquire about accessibility, please contact: Email: Jonathan@dysphagiacafe.com . Please allow up to 14 days for accommodation requests.
Complaint Review and Resolution Policy
Our organization is dedicated to providing high-quality continuing education experiences. Participant feedback is essential to maintaining educational integrity and service excellence. This policy explains how concerns or complaints related to our programs or services may be submitted and addressed.
Submitting a Complaint
Participants who wish to report dissatisfaction with a continuing education program or service must submit a written complaint. Submissions should include:
- The complainant’s full name
- Current contact information
- The title and date of the program or service
- A clear and detailed description of the concern, including any relevant
circumstances or individuals involved - How to Submit
- Complaints must be emailed to: jonathan@dysphagiacafe.com
- Confirmation of Receipt
- Complaints will be acknowledged within five (5) business days, except in cases of unforeseen delays. The acknowledgment will confirm receipt, identify the individual responsible for review, and outline anticipated next steps.
- Evaluation Process
- Each complaint will be carefully reviewed. This process may involve consultation with staff or contractors, review of documentation, and consideration of contextual factors related to the concern.
- Resolution Timeline and Actions
- We strive to reach a resolution within fourteen (14) business days of receipt.
- Outcomes may include clarification of policies, service adjustments, corrective actions, refunds where appropriate, or other reasonable remedies.
- Notification of Outcome
- The final determination will be communicated to the complainant in writing.
- Appeal Process
- If the complainant disagrees with the resolution, a written appeal may be submitted within ten (10) business days of receiving the decision. Appeals should include any additional supporting information. A final response will be issued within ten (10) business days of appeal receipt.
- Recordkeeping
- All complaints, reviews, and outcomes will be documented and retained in accordance with organizational standards.
- Contact
- Questions regarding this policy may be directed to: Jonathan M. Waller, MA, CCC-SLP jonathan@dysphagiacafe.com
- Participation in our continuing education offerings constitutes acknowledgment and acceptance of this complaint review and resolution policy. We value the opportunity to address concerns and continuously improve our educational programs.
Contact
For questions regarding these Terms, please contact:
JW6 Education, LLC, d/b/a Dysphagia Cafe
jonathan@dysphagiacafe.com
